WARRANTY POLICY

Warranty Coverage

All our products are covered by the following warranties:

- Lifetime Warranty: Covers casting defects and porosity
- 10 Year Warranty: Covers cartridge, aerator, and valve defects
- 5 Year Warranty: Covers surface finish
- 2 Year Warranty: Covers washers and O-rings

Important Warranty Terms & Conditions

- Professional Installation Required

All products must be installed and maintained by a licensed and qualified tradesperson to ensure proper function and compliance with warranty terms.

🔹 What’s Not Covered?

- Defects or damage caused by misuse, abuse, improper installation, or lack of maintenance

- Wear and tear beyond the stated warranty period

- Any labor costs for removal or installation of replacement parts

- Consequential loss due to defects in the product or its components

🔹 Warranty Claims

If you experience any issues covered by our warranty, please contact our support team with:

- Your proof of purchase

- Photos/videos of the issue

- A description of the problem

We’ll assess the issue and provide a replacement part or resolution as quickly as possible.